The Center for Investigative Reporting has launched a new application programming interface for the data we’ve gathered on the Department of Veterans Affairs' benefits claims backlog. We would love to see developers and data analysts explore new ways to visualize and localize the information.
Our data and reporting has been cited by national and local media outlets in broadcast, online and print platforms, including CNN and PBS NewsHour as well as editorials from the New York Times and the Los Angeles Times.
A top VA official said productivity at the Oakland office has increased since retraining in July. But internal VA documents show that has not solved the claims backlog because new claims continue to come in faster than workers can process them.
Members of the Senate Veterans Affairs Committee demanded the VA share its internal performance data with Congress. But responses from the agency's undersecretary for benefits were so vague it was unclear whether the information will be turned over.
The VA says its Oakland office has “significantly improved" since last year’s "Fix-It" forum, according to a statement released today. But internal VA performance data obtained by the Center for Investigative Reporting show that while the number of Northern California veterans waiting on claim decisions has dropped slightly over the past year, delays have worsened considerably.
The soldier known as the Shooter describes the intense operation leading up to Osama bin Laden's final moments, but also shares another, darker side of the veteran experience: the challenges combat veterans face, even ones with millions of dollars in training and top security clearance, as they re-enter civilian life after returning home from war.